Free cable seems like a bargain.
After all, who wouldn't want programs such as "Sex in the City,"
"The Sopranos" or Showtime special events without paying for
them?
But industry officials say cable
companies are losing billions of dollars and municipalities
millions of dollars each year to cable theft.
That loss, officials say, is
affecting city budgets and causing cable bills to rise.
Modesto collects a 3 percent
surcharge on its cable bills, said Donna Hansen, Modesto's
deputy city manager. That comes out to about $720,000 a year,
she said.
According to a National Cable and
Telecommunications Association study published in 2000, the
cable industry is losing an estimated $6 billion a year to cable
theft.
About 12 percent of cable
customers are stealing the service, the study said. That could
come out to about $86,000 in Modesto, Hansen said.
"I don't think we can actually
say that's how much we aren't collecting, because many of these
cable thieves might have gone to a satellite service or used an
antenna on their television if they had to pay," she said.
Several Modesto residents re-
ported last week that they received an e-mail promoting the
"Digital Cable Enhancer."
The device, one of many on the
market that claims to allow undetected viewing of cable
programs, advertises that it allows viewers to see pay-per-view
and other cable programs for free. The enhancer's Web site
carries several disclaimers stating that it is not meant to be
used to steal cable service but rather to improve signal
quality.
Though the Web site says the
enhancer filters out unwanted frequencies that can degrade the
quality of a picture, it serves another purpose, said Brian
Dietz, spokesman for the National Cable and Telecommunications
Association in Washington, D.C.
The enhancer, which resembles a
small piece of metal with two coaxial cable connections, blocks
the signals the in-home cable box sends to the cable company to
record when a pay-per-view channel is viewed, he said.
"The courts have ruled that these
disclaimers are invalid and these people are offering theft
devices prohibited by state and federal law," said Susan
Gonzales, a spokeswoman for Comcast, the cable provider in
Modesto. "If we discover someone is using one of these devices
or selling them, we will take civil action."
Penalties can reach $5,000 per
device, she said.
Descrambler sellers pursued
The cable industry actively
pursues those who sell descramblers over the Internet, said
Craig Watson, vice president of communications for Charter
Communications. He said Charter has one full-time employee
devoted solely to that task.
"The moment (a vendor) sells (a
descrambler) and it is used, the case law is pretty straight,"
Watson said. "If we can ever find him and track him from people
who stole our service, we can then bust him."
The problem is, many of the
manufacturers are tracked to other countries, making prosecution
difficult, Watson said.
The Web site that sold the
"enhancer" was owned by Randy Hansen of Vancouver, British
Columbia, and the device is sold through his company, Chrisolas
Marketing.
Neither Hansen nor Chrisolas
returned telephone calls last week. The Web site advertising all
of the company's products was taken down less than 24 hours
after inquiries were made about the cable device.
Those with an inkling to try such
a device should be aware that cable company officials say they
know how to get around the enhancer.
"All of the billing information
is in that box and the device just stalls the billing itself,"
Dietz said. The pay-per-view programs being watched are being
tallied, and eventually that bill will be sent to the customer.
"We've already heard of several
cases where a person using the device was suddenly hit with a
cable bill in the hundreds of dollars," he said.
In December, detectives from the
Sacramento Valley Hi-Tech Crimes Task Force and the Secret
Service arrested two people in a case that involved the sale of
50,000 illegal cable descramblers in four years.
Federal charges for suspects
Darryl Poll, 41, of Simi Valley
and Carlo Mireles, 29, of Las Vegas were charged in U.S.
District Court with 13 counts of mail fraud, assisting in
stealing cable services and conspiracy to launder money, federal
prosecutors said. Their case is pending.
"There was another person who we
interviewed out of Elk Grove, but he wasn't indicted," said Lt.
Bob Lozito, operations commander of the task force.
Most of the boxes were traced to
private residences or businesses in the Northern San Joaquin
Valley that offer TV viewing for their customers, he said. The
users of the boxes also are liable.
"They say the only people getting
hurt are the multibillion-dollar cable companies," Lozito said.
"But they also are defrauding the state of California and local
municipalities of tax revenue, and that starts to add up."