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Brianna Smith has a car, a
furnished apartment, and a new color television complete with digital cable.
Not bad for a five-year-old.
There are countless
“Briannas” here in Sacramento and across the country, as African Americans
are using other people’s names, often their children’s or that of other
relatives, to obtain goods and services.
The Federal Trade Commission,
which monitors complaints, lists such crimes as the most common form of
identity theft in the African American community.
The FTC defines identity
theft as occurring when someone uses your personal information without a
person’s knowledge or consent.
“This is becoming the primary
consumer protection issue of the Federal Trade Commission right now,” said
Jerry Steiner, an attorney for the Federal Trade Commission as he spoke
recently at a Community Forum on Identity Theft hosted by Congresswoman
Doris Matsui at the Sacramento Library Galleria.
Matsui echoed Steiner’s
thought.
“We can’t keep up with the
ingenuity of people who like to steal our identities,” Congresswoman Matsui
said.
Steiner said, “We know from
the complaints that we receive, that once the theft has occurred, the
problem becomes endless.”
Sacramento County Sheriff
Office Detective John Johnson, who works with the Sacramento Valley Hi Tech
Crimes Task Force, points to the high profile case of a Sacramento man,
Anthony Taylor, who stole golf legend Tiger Woods’ identity in 1999.
“Every so often, the
detective that dealt with that case gets calls from Tiger himself or his
financial advisor,” Johnson said. “His credit is still screwed up. He
applied for a gas card in Florida where he lives and got declined. Who gets
declined for a gas card?”
Robin Wilkins, a supervising
probation officer with the County of Sacramento Probation Department, knows
all too well what an inconvenience identity theft can be. Wilkins attended
the forum to see if, indeed, the steps she had taken to clear her credit,
were the correct ones.
Wilkins received a letter
thanking her for opening a credit account with Expo Design, an upscale
interior design store owned by Home Depot. She knew she hadn’t opened one,
as there are no Sacramento locations. She believes an employee of Home Depot
copied her information when she applied for an account there and used it to
open an instant credit account.
An instant credit account is
one where typically a cashier will, while you’re standing in line, ask if
you want to open an account, you give your information - or someone else’s -
and voila, you’ve got credit. Before Wilkins even received the letter,
someone had used up the entire $7,500 limit they were given. The same person
also opened an account at Mervyn’s and charged $400 worth of merchandise in
her name.
It was easier for someone to
victimize her, than it was for her to recover from it.
“It was a nightmare. You have
to prove you are the real person,” she shared.
Wilkins had to contact each
financial institution that extends the credit to the stores where the theft
occurred, report the incident to the police and obtain a report, fill out an
ID theft affidavit and get it notarized and sent to those agencies, and
contact the three credit bureaus to see if anyone had started any other
accounts in her name. She also visited the DMV to see if anyone had gotten
licenses or tickets in her name.
Experts say this is another
popular form of identity theft, referred to as “criminal identity theft.”
Criminals will also use other people’s names when they get arrested by the
police. That name coupled with a date of birth, can land its real owner in
deep trouble. That person won’t know until he goes out for a job that
requires a background check and discovers he has a warrant out for his
arrest.
In California victims of this
type of theft can obtain a court order to be placed on a California Identity
Theft registry. Police officers can check the registry to confirm that you
are not the person they are looking for.
Like Wilkins, Willie Watson,
an independent associate with Pre-Paid Legal Services, Inc. believes his
bout with identity theft was an “inside job.” But fortunately, for him he
got a heads up when someone tried to open a Bank of America account using
his info.
A salesman who actually uses
his own product, Watson purchases his company’s IdentityTheft Shield program
and got an e-mail from the program’s administrator, Kroll Background
America, that an inquiry was being made in his name.
“I had the Shield, but how
many other people is this happening with?” Watson wondered.
“Once someone has stolen your
information, you are 60 percent likely to become a victim again. It’s only a
matter of time,” said Aaron Gonzales, an independent associate with Pre-Paid
Legal and area coordinator for Northern California.
With IdentityTheft Shield you
get a credit report and help understanding how to read it, monitoring for
suspicious activity and notification when accounts are issued in your name
and when negative remarks are added to your credit report. The service also
comes with an identity restoration component.
With the restoration aspect,
an expert, which Gonzalez said is often a former CIA or FBI agent, will
navigate the system so a client won’t have to, conducting searches of
national databases looking for information an individual may be unaware of,
ultimately returning a victim’s credit report to good standing.
“That’s huge,” Gonzalez said.
In addition to the time it
takes to clear matters up, the Federal Trade Commission said identity theft
victims spend an average of $1,500 to clear their name. Watson and Gonzales
say one of their clients had to spend $35,000 to clear his name. The man was
arrested after robbers, who had previously stolen his wallet, dropped his ID
at a crime scene. Police officers showed up at his workplace and removed him
in handcuffs. He had to hire a lawyer to help prove he was at work at the
time of the robbery.
Thieves can gain access to
your information in a number of ways. They “dumpster dive,” going through
garbage for discarded information such as account numbers, phone numbers,
passwords, and social security numbers. Experts urge people to shred all
documents before throwing them away.
Internet users are also
targets. The term “phishing” refers to thieves who send fake e-mail
messages, complete with replicas of your bank’s logo, saying that there is a
problem with your account and that they need information from you to fix it.
Thieves “fish” for information to take advantage of you.
“It’s a clever way to get you
to give up information you shouldn’t be giving,” Johnson said. “The folks we
deal with in Sacramento are drug users, hustlers, or people trying to live
better.”
Many, he adds, are addicted
to crystal meth.
“They’ll steal my wallet from
a locker at the gym and trade my information for dope,” Johnson shared.
The more copies of the
information they make, the more drugs they score. Addicts, he said also
scour neighborhoods, breaking into mailboxes and “scoring” new credit cards,
and personal checks.
“To an ID thief that’s as
good as gold,” said Steve Lamp, a US Postal Inspector who also sits on the
Sacramento Valley Hi Tech Crimes Task Force.
The problem is that a person
isn’t usually aware that something is wrong until after it’s happened.
“You don’t even know until
you get a call from us,” Johnson said of contact law enforcement makes when
suspects are found with another person’s checks in their possession.
The purpose of Matsui’s
forum, organizers said, wasn’t to scare people but educate them on how to
protect themselves.
There are signs that you may
have been a victim of identity theft, such as being denied for credit when
you know you’ve got good credit; collectors calling for debt you haven’t
incurred; and a bill that you normally get hasn’t arrived in the mail.
It pays to be diligent.
“Your credit is really your
reputation,” said panelist Donald Rehorn, of By Design Financial Solutions.
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